Privacy Statement for Customers

Privacy Statement

  1. Who we are 

Welcome to TakeCafe. TakeCafe makes takeaway coffee more convenient and sustainable by providing digital stamp cards and coffeecup tokens. TakeCafe V.O.F. is the Data Controller of your personal data.  We respect your privacy and are committed to protecting your personal data. This Privacy Statement will inform you about how and why we collect, store, use and process your personal data when you create an account on our website. This Privacy Statement also aims to help you understand your privacy rights under data protection laws, including the General Data Protection Regulation 2016/679 (GDPR).

  1. Data We Collect

When you create an account on our website, we collect the following personal data:

  • Email address
  • Username
  • Profile picture (optional)
  1. How We Use Your Data

We will only use your personal data where we are permitted to do so under the applicable law. The principle legal grounds that justify our use of your personal data are:

  • Performance of a contract: where your information is necessary to enter or perform our contract with you.
  • Legitimate interests: where we use your personal data to achieve a legitimate interest, such as being able to offer our service to you. We will not process your data if your interests are overriding.
  • Consent: where you have consented to our use of your personal data. 

We use your data for the following purposes:

  • To allow you to create and manage your account.
  • To enable you to collect digital stamps from coffee shops. 
  • To enable you to collect digital tokens from coffee shops.
  • To communicate with you, such as sending updates related to our services.
  1. Data Sharing

We do not sell, rent, or share your personal data with third parties for their marketing purposes. We may share your data with trusted third parties who assist us in operating our website, conducting our business, or serving our users, as long as those parties agree to keep this information confidential. Prior to any transfer of personal data to an individual or organisation outside the EEA, agreements will be put in place to ensure that any international transfers of personal data are done according to appropriate safeguards, including any onward transfers, that meet the requirements of EU data protection laws.

  1. Data Security

We implement both technical and organisational measures to secure the personal information we process. For example, your personal information is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. These persons only have access to your personal information to the extent necessary to perform their duties.

  1. Retention period

We do not keep your personal data for longer than necessary for the purpose for which we process your data. After deleting your account, we do not keep the data for longer than one (1) year. 

  1. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of any incomplete or inaccurate data we hold about you
  • Request erasure of your personal data.
  • Object at any time to the processing of your personal data.
  • Data portability.
  • File a complaint to the relevant data protection supervisory authority, which in the Netherlands is the Autoriteit Persoonsgegevens (“AP”).
  1. Changes to This Privacy Statement

We may update our Privacy Statement from time to time. We will notify you of any changes by posting the new Privacy Statement on this page. You are advised to review this Privacy Statement periodically for any changes. This Privacy Statement was last updated on October 30th, 2023.

  1. Contact Us

If you have any questions about this Privacy Statement or our privacy practices, please contact us at